Zaal Privacy Policy

Effective Date: September 15, 2025

Zaal (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile site, applications, and services (collectively, the “Services”). By using our Services or creating an account, you agree to the practices described here. If you do not agree, please do not use the Services.

1. Information We Collect

We collect different types of information about you depending on how you use the Services. Broadly, this includes:

A. Personal Information You Provide

· When you register or create an account (as a host, vendor, or visitor), we may collect your name, email address, phone number, postal address, business information (if applicable), and any other information you choose to give us.

· When you claim a venue or vendor profile, upload photos, describe your space or services, respond to leads; any content you actively submit.

· If you provide information about others (e.g. your clients, partners), you represent you have the right to share it.

B. Automatically Gathered Information

· Device and usage data: IP address, browser type, operating system, pages visited, referral URLs, and time of access.

· Cookies and similar technologies to track how you use the Services, what features you access, and to improve performance.

C. Information from Third Parties

· We may receive data from third-party services (for example analytics providers, partners, or advertising services) to help us improve our Services, personalize your experience, or for marketing

· Publicly available information (like business address, reviews) may also be collected.

2. How We Use Your Information

We use your information for a variety of purposes, including to:

· Operate, maintain, and improve our Services;

· Help you create, claim, and manage your profile;

· Match Hosts with Venues/Vendors, process booking requests, messages, and leads;

· Send you updates, notices, and information about your account or our Services;

· Provide customer support;

· For marketing, promotions, or communications (if you opt-in, where required);

· Monitor usage, troubleshoot, and analyze Services to improve security, performance, and our offerings;

3. Sharing and Disclosure of Information

We may share your information in these ways:

· With other users: e.g. Hosts, Vendors, if required to fulfill a booking inquiry or lead request.

· With service providers and contractors who assist us with our operations (e.g. hosting, analytics, payment or messaging systems), under obligations of confidentiality.

· With affiliates or business partners (for example promotion, marketing) where permitted by law and with safeguards.

· In response to legal requirements: if required by law, subpoena, or government request.

· During business transfers: in case of merger, acquisition or sale of all or part of Zaal, your information may be transferred, but you will receive notice if required by law

4. Your Choices & Privacy Settings

You have choices over how your information is used and shared:

· You may update or correct your account information at any time.

· You can set privacy preferences where available (for example, what parts of your profile are visible, or who can contact you).

· You can opt out of marketing or promotional emails.

· Some features may require sharing certain information (like inquiring/bookings) — this is necessary for core functionality.

5. Cookies & Tracking Technologies

· We use cookies, web beacons, and similar technologies to collect usage information, track visitor behavior, remember preferences, and support authentication.

· Some cookies are necessary for the functioning of the site; others help with analytics or advertising.

· You may disable cookies in your browser, but doing so may limit some features of the Services.

6. Data Security

· We use reasonable physical, technical, and administrative measures to protect your personal information against loss, unauthorized access, disclosure, alteration, or destruction.

· However, no method of transmission over the Internet or storage on our servers is completely secure; we cannot guarantee absolute security

7. Children’s Privacy

· Our Services are not directed to children under 18. We do not knowingly collect personal information from anyone under the age of 18.

· If we become aware we have collected information from a child under 18 without verification of parental consent, we will take steps to delete that information.

8. International Transfers

· Your personal information may be processed in, or transferred to, countries other than your home country (“cross-border transfers”).

· When we do this, we ensure appropriate safeguards are in place (contractual, technical, or legal).

9. Retention of Data

· We retain your information as long as necessary to provide Services, comply with legal obligations, resolve disputes, enforce our policies, and for our legitimate business purposes.

· If you delete your account, we may retain some information as required by law or for legitimate business purposes (e.g. to maintain records of transactions).

10. Third-Party Links & Services

· Our Services may contain links to third-party websites, services, or apps that are not owned or controlled by Zaal. We are not responsible for those third parties’ privacy practices.

· We encourage you to review third-party privacy policies before using them.

11. Changes to This Privacy Policy

· We may update this Privacy Policy from time to time. Material changes will be communicated (for example via email, or notice on the site).

· The updated policy will take effect when posted, unless otherwise stated. Your continued use of the Services after changes means you accept the new policy.

12. Legal Basis for Processing (if applicable)

· We process your personal data based on your consent, for contract performance, for our legitimate business interests (such as improving services), or as required by law.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or want to exercise data subject rights (e.g. access, correction, deletion), contact us at: info@zaal.com

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